CONTINUING EDUCATION FOR TAX & FINANCIAL PROFESSIONALS
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Webcast

Conflict Management Styles

Individual
Teams

$49.00

Webcasts are available for viewing Monday – Saturday, 8am – 8pm ET.
Without FlexCast, you must start with enough time to finish. (1 Hr/Credit)

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CPE Credits

1 Credits: Personal Development
Course Level
Overview
Format
Webcast

Course Description

This professional development course examines the five primary conflict management styles and their application in workplace and interpersonal settings. Participants will learn to identify their own default conflict resolution approaches, understand the strengths and limitations of each style, and develop skills to adapt their approach based on specific situations. Through interactive breakout sessions and practical scenarios, this course provides a comprehensive framework for navigating conflicts effectively and building more productive relationships.

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Learning Objectives

Upon completion of this course, participants will be able to:

  • Identify and differentiate between the five conflict management styles (Competing, Collaborating, Compromising, Avoiding, and Accommodating) and their characteristic behaviors.
  • Assess personal conflict management preferences and recognize how these impact professional and interpersonal interactions.
  • Evaluate appropriate contexts for applying each conflict management style based on factors such as urgency, importance, relationship dynamics, and desired outcomes.
  • Analyze the potential benefits and drawbacks of each conflict management approach to make informed choices during conflict situations.
  • Develop strategies to flexibly shift between different conflict management styles depending on the specific needs of a situation, leading to more effective conflict resolution outcomes.
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Course Specifics

Course ID
WC1725423315
Revision Date
February 25, 2025
Prerequisites

None

Advanced Preparation

None

Compliance Information

NASBA Provider Number: 103220

CFP Notice: Not all courses that qualify for CFP® credit are registered by Western CPE. If a course does not have a CFP registration number in the compliance section, the continuing education will need to be individually reported with the CFP Board. For more information on the reporting process, required documentation, processing fee, etc., contact the CFP Board. CFP Professionals must take each course in it’s entirety, the CFP Board DOES NOT accept partial credits for courses.

Meet The Experts

Yvette Durazo, Unitive Consulting

Being the youngest of seven children, she has been a negotiator and mediator from the cradle. As a first-generation Hispanic university graduate and single mother attaining an advanced degree, Yvette knows what it takes to overcome challenges. Yvette’s problem-solving skills and passion for peaceful conflict resolution led her to embark on a self-discovery and professional growth journey. After 20 years of professional experience working in both the public and private sectors, along with a unique academic background, Yvette has mastered key methodologies and techniques in the field of human relationships. Yvette is an Instructor for the University of California, Santa …

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